"Because a like doesn't make you popular"

• Study reveals parameters for economic success and popularity of a club
• High budget and sporting success not necessarily responsible for popularity
• Attractiveness, platform quality, value and popularity of the club as influencing factors in sponsor commitment

Tags: Bundesliga, Club Management, fan needs, Fans, Infrastructure management, Madeja, Popularity, popularity study, Popularity-DNA, research, SLC Management, Study

Runner-up in the league table - but champion with the fans: For the first time in 11 years, Borussia Dortmund is in first place in the Bundesliga Barometer - Germany's most important Bundesliga instrument for customer satisfaction and quality management.

Tags: Bundesliga-Barometer, Customer satisfaction, Infrastructure management, Madeja, Service quality, slcmanagement, SPORT BILD

As part of the professional and sustainable development of professional clubs, the development of the club's infrastructure must be driven forward in addition to sports. Stadium operations play a special role here, because a professional club with its "stadium attendance" product is in constant competition with other leisure & entertainment offerings. Optimizing the stadium experience for fans is directly reflected in customer satisfaction and revenue potential, among other things. These potentials are outlined with the target group-oriented fan experience analysis by SLC, which gives the club a competitive advantage over alternative leisure & entertainment offers.

Tags: Arena, Fact-based consulting, Fan Experience, Infrastructure management, Matchday, Service quality, Stadium, VisitorJourney

The time has come again: The eps ARENA SUMMIT 2022 is just around the corner. On September 27/28, 2022, the stadium and arena business will once again gather at Deutsche Bank Park in Frankfurt am Main and SLC Management will once again be right in the middle of it!

>> Our Forums: Day 1: "Data-based feasibility analysis - in the end it's the customer that counts"

Day 2: "Fact-based Profiling: Back to the Future - How Digital and Innovative Can the Fan Experience in Stadiums and Arenas Be?

Tags: #epsas2022, #Madeja, Arena, ARENA SUMMIT, digitalization, Fact-based Profiling, Fan Experience, Infrastructure management, SLC Management, Smart Stadium, Stadia, Stadiaworld, Stadionwelt

The requirements that need to be met arise from two perspectives: The first perspective concerns the laws and regulations that provide a mandatory framework. The second perspective concerns the needs and expectations of the visitor or fan.

Tags: Corona, Digitization, Fact-based Monitoring, fan needs, Football Business Inside, Infrastructure, Infrastructure management, Madeja, Management-Informations-System, Sportbusiness, Sports-Eco-System, Sustainability

From the 29th to 30th of January, Europe's largest sports business event, the SPOBIS, took place in Düsseldorf. With over 3,500 participants, the majority being decision makers from key players in the European football business, more than 80 hours of program and 175 speakers, SPOBIS is the event in the European sports business calendar. Right in the middle of it, SLC Management again showing a strong presence with its own stand on the topic "Fact-based Monitoring in the international Sports-Eco-System" together with TÜV Rheinland.

Tags: Clubmanagement, Customer satisfaction, Data Intelligence, Fact-based Monitoring, fan needs, Information Management, Infrastructure management, Madeja, Qualitätsmanagement, Service quality, SLC Management, SPOBIS2020, Sportbusiness, Sports-Eco-System, TÜVRheinland